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Peace of mind
Our online services come with guaranteed peace of mind. Our penalty based service level agreements offer money back if we fail to meet our promises.
 

Peace of mind, guaranteed

IT issues resulting in down time can cripple productivity, particularly in smaller businesses. That's why Intercept’s hosted online services come with a near 100% uptime guarantee – or money back if we fail to meet our service level agreement – so you can have peace of mind that your IT systems will be available 24x7.

We can do so because we’ve invested millions to build the most robust, highly available, Cloud Computing platform around. Your software and your data resides at our class leading data centre and and can be replicated in real-time to our secondary site. Our systems are designed with failovers in all areas and our economies of scale mean we can deliver you with an Enterprise solution, at a small business price.

Intercept’s hosted online services provide you with:

  • Peace of mind – protect your company reputation, investors' money and employees' future with our flexible and affordable solutions
  • Full system protection – with extreme levels of security in our multi-million pound data centres, designed to ensure continuity of service, no matter what happens
  • High availability – with no single point of failure, our IT systems provide the highest operational continuity that enables us to offer a near 100% uptime guarantee – or money back
  • Data security – fully-inclusive data backups ensure a 'belt and braces' approach to your company data, so you’ll never lose critical information again
  • Business continuity – whatever the crisis you still have access to your hosted services any time, anywhere, from almost any Internet-connected device
  • Compliance – whatever sector you work in, whether it’s heavily regulated areas like financial services or law, you can be sure that you are able to comply with the necessary regulations
  • Fantastic support – with our skilled service desk staff on hand to help you, whatever your problem and whenever you need it 
“Over 80% of businesses that suffer a major disruption will go out of business as their customers go elsewhere.”
Digital Business 18th April 2007
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