onlinecomms™, all your communications in one

onlinecomms™ gets you talking with all the benefits of true unified communications, without the need for heavy investment or in-house management.

It provides new ways of working by letting you manage your communications from the convenience of your PC.

Based on Microsoft Office Communications Server, onlinecomms™ uses the power of the Internet to let you instantly see what your colleagues are doing, send instant messages, or arrange audio or video conference calls from your desk.

Our hosted solution gives you access to a premium business telephony service that can adapt to your needs and scale from the simple to the sophisticated. You benefit from:

• Better access – you can connect and collaborate from any location that has Internet connectivity
• Reduced telephony management costs – as there are none of the expenses involved with in-house telephone systems. With a monthly subscription model you only pay for what you use
• Lower call costs – as all calls between company offices are free of charge
• Improved scalability – as you can add or remove services – and users – as necessary
• Next-generation voice services – are available now, on demand, such as rich presence awareness, enterprise-class instant messaging, multi-party audio, video and desktop sharing, plus integration with Microsoft Office 2007
• Greater productivity – with services that can keep home and mobile workers connected to the company telephone system irrespective of where they are.

onlinecomms™ includes a range of features that can be added user-by-user:

• Don’t miss a call again – with powerful call routing to individuals, multiple numbers or specific departments
• Easy, unified messaging – through voicemail that can be accessed remotely and delivered as email attachments, built-in faxing and more
• Call recording – for training, security or improving customer support
• Mobile integration – so users on the move have access to the same services that they would in the office.